Benefits of Microsoft 365 Email for Churches and Charities

Microsoft 365 Email is a hosted email messaging solution that gives organisations access to the capabilities of Microsoft Exchange Server as a cloud-based service.

It enables users to access their emails, calendars, contacts and tasks online, from a range of devices. It includes integrated features such as email scheduling, automatic replies, contact management, folder sharing and task management. It also enables system administrators to manage the way their organisation uses Exchange Online efficiently.

Exchange Online is part of the Microsoft 365 productivity suite, which is used by many churches,  charities and not for profit organisations that want to streamline their operations and become more efficient.

If you are looking to improve communication, collaboration and flexibility across your organisation, Exchange Online can help you achieve this.

What are the benefits of Exchange Online?

Exchange Online is a powerful industry-standard messaging platform. Although it is primarily a hosted email solution, its features go way beyond merely allowing users to send messages electronically.

Instead, it is packed with several intelligent features which enable users to take control of their inboxes, while enabling administrators to schedule resources and tasks and keep data safe and secure. Its features include:

Advanced messaging tools

Beyond sending emails, Exchange Online will equip your managers, team leaders and users with a host of advanced messaging options, including contact, calendar and task management, administration and scheduling tools, and shared folders.

It allows delegate access, so managers and team leaders can check progress on designated emails, tasks and events.

Messages can be marked using colour-coded flags according to their priority, to help with follow-ups, searching and categorisation.

Sent and deleted messages can be recovered, while users can delete and replace unread messages and set automated out-of-office replies.

Enhanced security

Microsoft Exchange has been designed to give organisations more control over their email security to ensure compliance with various data protection regulations and cybersecurity standards.

It uses network security protocols that provide mutually authenticated network connections.

Users can digitally sign and encrypt emails and attachments and access their mailboxes securely when working remotely. It’s possible to configure Exchange Online with DKIM and DMARC, allowing it to comply with the UK Government’s National Cyber Security Centre’s requirements for secure email.

It also includes real-time ‘safe’ and ‘block’ lists, along with server-side and client-side message filtering and built-in antispam, antimalware, antiphishing and antispoofing features. Office 365 also has an attack simulator that can send staff a phishing email and if they act on it, can alert their manager.

Share calendars

Exchange Online has a host of smart calendar features which integrate with messages, contacts, and tasks to provide greater visibility of users’ workloads, priorities and availability.

Users can share their calendar, view other calendars simultaneously and book meetings in available time slots.

Recipients can accept meeting requests and have their calendars updated automatically. They can also decline or propose different times or dates where there is a conflict.

And shared calendars make booking resources such as meeting or conference rooms, projectors and other equipment easy.

Shared contacts

Organisation-wide contact details, such as employees, volunteers, key stakeholders, suppliers or customers, can be stored and maintained in a global address list which can be accessed by all your users.

Group distribution lists  can be created and shared to help facilitate better communications with multiple contacts with a single message or conversation.

Task management

Task lists give managers and team leaders the ability to create and assign tasks to individual colleagues or teams. These can be integrated with email notification and scheduling to help make managing key projects easier.

Progress can be tracked to ensure any key milestones and deadlines are hit. The status of each task can be updated or reassigned at any point should things change.

How do I get started?

Moving to Exchange Online can unlock a host of benefits for charities, churches and not for profit organisations.

However, migrating your existing email and calendar solutions to the cloud and getting up and running quickly can be a challenge. That’s where AMDH can help.

We offer a wide range of implementation and support options to help your organisation make the switch to Exchange Online and get the most of its features.

Your migration needs to be performed in a carefully planned manner to ensure that changes are made most logically, to minimise disruption.

We can help migrate your existing email, calendars and contacts to the Microsoft 365 cloud, optimise your security settings and establish best practice to ensure your users and your organisation get the most benefit.

Interested in finding out how we can help your church, charity or not for profit organisation unleash its full potential with Exchange Online and Microsoft 365? Get in touch today for an informal chat.

Want to know more?

If you’re organisation is looking to get more from its technology but doesn’t know where to start, AMDH Services can help.