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About our FREE ICT Maturity Healthcheck
Our Free ICT maturity healthcheck is designed to help you understand the strengths and weaknesses of your current ICT service. We ask a set pre-defined questions that help us understand how your ICT provision is currently delivered and where your current provision sits against industry best practice.
We cover the following broad areas in our questions:
Service Delivery Modes – on-premise, hosted Data Centre, Cloud (IaaS, PaaS and SaaS)
ITIL Process Maturity
Age and support status of ICT Equipment
Breakdown of Server OS
Breakdown of Desktop OS
Amount of Automation
Proactive Detection & Resolution of faults
Learning from incidents
Software / Solution Development Models
Alignment of ICT goals to business / organisation goals
Business and ICT Continuity Plans
ICT Improvement Plans
These help us to identify areas where your provision is weak and could be improved. It also allows us to understand what you do well and allows us to work out how to use those bits that are working to improve those that are not.
We are aware however that depending on your organizational size and available ICT budget some of the above may be less relevant – because of this we tailor our questions as we learn more about you.
For more information
Please complete the below form for more information on the services we can provide, to join our newsletter, or to arrange a ICT maturity healthcheck.